The impact of artificial intelligence (AI) in health care is evident, from changing how patients book, communicate and receive the care they need. However, when it comes to patient experience, the data suggests otherwise: most people still prefer speaking to...
ACA Tag: communication
Bold Beginnings: Pediatric Chiropractors as Healthcare Leaders
When working with the youngest of patients, clear communication and professional interactions with parents, as well as other healthcare providers when co-managing cases, is of utmost importance. With the right training, doctors of chiropractic can use these opportunities to step...
Anti-Fragility: Empowering Patients through Effective Communication
There is power in words, and when it comes to health what we hear from our doctors can have a significant impact in respect to healing. It is paramount that we shift from a model of fragility and dependence to...
Missed Calls Hurting Your Practice? Capture Every Opportunity for Care
Did you know that small healthcare practices miss up to 30 percent1 of incoming calls during office hours? For chiropractic clinics, each unanswered caller is more than a missed call. It could be a lost patient, a wasted marketing dollar,...
Patient-First Platforms: Keeping Patients Engaged
Chiropractors, like other providers, face the challenge of patient turnover. Once a patient’s immediate needs have been addressed, they may not return unless they encounter another issue. This presents a unique opportunity for chiropractic clinics: by creating a “patient-first platform”...
Patient-centered Approaches to Communications: Building Trust and Loyalty
The chiropractic industry is built on patient loyalty. Patients with chronic musculoskeletal issues will often stay with the same doctor of chiropractic their entire life, provided they receive the right level of service. This makes sense; Americans spend about $50...
The Importance of Health Literacy to Patient Care and Access
In September of 2020, Forbes shared a statistic from the U.S. Department of Education that says 54% of adults ages 16-74 in the United States read below the equivalent of a sixth-grade level. This means that about 130 million people in the...
American Chiropractic Association Launches Website to Enhance Public Understanding of Chiropractic
Arlington, Va. – The American Chiropractic Association (ACA) has launched a new website to educate the public about non-drug pain relief and the chiropractic profession’s holistic approach to health and improved function. HandsDownBetter.org is a resource for those who seek...
Choosing Wisely: It’s About Communication, Not Coverage
It’s been one year since the American Chiropractic Association released its Choosing Wisely list, which features recommendations designed to help patients start conversations with their chiropractors about appropriate care. In an era of evidence-based care and shared decision making, patients...
Communicating Chiropractic: An Algorithm to Answer Difficult Questions
Although the culture of health care is shifting and complementary and alternative options are being implemented in hospital and primary care settings, many allopathic practitioners are not necessarily familiar with the common conditions chiropractors treat or the mechanism behind manipulation....
