Did you know that small healthcare practices miss up to 30 percent1 of incoming calls during office hours? For chiropractic clinics, each unanswered caller is more than a missed call. It could be a lost patient, a wasted marketing dollar,...
ACA Tag: practice management
Struggling with Patient Communication, Phone Experience? Here’s How to Get It Right 24/7
In chiropractic care, compassionate communication is essential. Every time a patient reaches out by phone, whether they’re calling with a question about pain relief strategies or scheduling their very first appointment, they’re looking for kindness, reassurance, and a listening ear....
From Hire to Inspire: Creating a Culture of Excellence
Have you ever hired someone who seemed perfect on paper but didn’t fit into your team? Or waited too long to let someone go? Whether you're hiring your first team member or refining your current process, this blog aims to...
Using Technology to Improve Patient Care in Your Chiropractic Clinic
In chiropractic practices, patient-centered technologies are instrumental in optimizing efficiency and elevating patient care standards. From administrative tools to cutting-edge innovations, technology can seamlessly integrate into your clinic – if you choose wisely. Below, we discuss 10 tech solutions for...
Improving Patient Retention in Chiropractic Practices
Customer retention is challenging but it’s particularly tough for healthcare practices. People expect a greater level of service for health issues and most treatment plans only last a couple of months. It puts a lot of emphasis on your patient...
Intellectual Property: The Vital Digital Asset for Chiropractors
As doctors of chiropractic, there are so many day-to-day tasks in just running a successful clinic that take away time and the ability to focus on underlying issues. Much like many patients, who overlook their symptoms, chiropractors and other healthcare...
Patient-centered Approaches to Communications: Building Trust and Loyalty
The chiropractic industry is built on patient loyalty. Patients with chronic musculoskeletal issues will often stay with the same doctor of chiropractic their entire life, provided they receive the right level of service. This makes sense; Americans spend about $50...
When, Why and How to Retire: ACA Members Weigh In
Retirement can be an exciting but challenging time in the life of a doctor of chiropractic. There are so many considerations and steps that go into retirement; it can seem overwhelming. The ACA Blog reached out to retired and retiring...
3 Lessons Learned From 2022 HIPAA Fines
The Health Insurance Portability and Accountability Act (HIPAA) is a subject you’ve likely encountered often. As a chiropractic practice, you know it’s important to follow HIPAA, but just how important is it? Well, the obvious answer is that it’s the...
How to Build an SEO Strategy for Your Chiropractic Practice
Editor’s Note: Below is an excerpt from a new ACA member resource featuring expert advice from ChiroMatrix on improving your practice’s SEO combined with tips on how to use ACA’s consumer education resources to generate content to support your SEO...
