The impact of artificial intelligence (AI) in health care is evident, from changing how patients book, communicate and receive the care they need. However, when it comes to patient experience, the data suggests otherwise: most people still prefer speaking to...
Stephanie Maharjan
Missed Calls Hurting Your Practice? Capture Every Opportunity for Care
Did you know that small healthcare practices miss up to 30 percent1 of incoming calls during office hours? For chiropractic clinics, each unanswered caller is more than a missed call. It could be a lost patient, a wasted marketing dollar,...
Struggling with Patient Communication, Phone Experience? Here’s How to Get It Right 24/7
In chiropractic care, compassionate communication is essential. Every time a patient reaches out by phone, whether they’re calling with a question about pain relief strategies or scheduling their very first appointment, they’re looking for kindness, reassurance, and a listening ear....
Using Technology to Improve Patient Care in Your Chiropractic Clinic
In chiropractic practices, patient-centered technologies are instrumental in optimizing efficiency and elevating patient care standards. From administrative tools to cutting-edge innovations, technology can seamlessly integrate into your clinic – if you choose wisely. Below, we discuss 10 tech solutions for...
Improving Patient Retention in Chiropractic Practices
Customer retention is challenging but it’s particularly tough for healthcare practices. People expect a greater level of service for health issues and most treatment plans only last a couple of months. It puts a lot of emphasis on your patient...
Patient-centered Approaches to Communications: Building Trust and Loyalty
The chiropractic industry is built on patient loyalty. Patients with chronic musculoskeletal issues will often stay with the same doctor of chiropractic their entire life, provided they receive the right level of service. This makes sense; Americans spend about $50...
