Lee R. Matthis, DC, vice president of clinic development and professional outreach with Tuck Chiropractic Clinic, which operates multiple locations across Virginia, will present "Using Data to Drive ALL Aspects of a Chiropractic Practice" at this year’s all-virtual Engage 2021 conference. Registrants may attend this live Lunch and Learn session on Thursday, Feb. 4, from 11:45 a.m.-1:00 p.m. ET.
Below, ACA Blogs asks Dr. Matthis about what doctors can expect from his program and how he has adapted professionally during the pandemic.
How is the topic you are presenting relevant to today’s chiropractor?
As healthcare continues to demand evidence to support choices in clinical decision making, practitioners are likewise asking for evidence before adopting certain business practices. This evidence can be hard to come by in our fast-paced world with rising expectations.
Our company has done extensive research into best business practices outside of health care to gain access to top performance ideals, which we have adapted to our clinic system, making our processes more effective, efficient, and financially sustainable.
Can the information you will share help doctors better navigate these challenging times?
Having our performance-based systems and feedback mechanisms in place prior to COVID-19 was crucial to maintaining and growing through the pandemic. We were able to understand clearly and concisely what our "True North" was when making crucial decisions to navigate the trying times.
What practical knowledge or skills can attendees take away from your presentation?
Learning about the potential for objective feedback mechanisms in areas where we, as a profession have historically leaned on "gut feelings" or "arbitrary info" for guidance in decision making is key to being able to choose the right metric to implement for your individual clinic.
As part of our presentation, we will go through our measures, why we choose to measure certain aspects and not others, and offer suggestions about how others can implement such measures into their clinic.5
How have you adapted professionally to the pandemic?
My table has never been so clean! Lessons that I've learned include the reality of psychosocial impacts on one's quality of life, the needs for more conservative healthcare practitioners in our healthcare system, and the importance of transparent communication with one's team, one's patients, and the larger healthcare community.
Is there anything else about you or your presentation that our readers should know?
The presenter, bless his heart, is a helluva guy (humbly stated)! He loves speaking and entertaining and passing along information that will help make an impact on the lives of those we serve!
Editor's Note: Doctors of chiropratic can earn up to 10 CE credits at Engage 2021. Advance registration discounts are available. Learn more and register here.