Conference Policies
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Conference Policies  

Refund/Cancellation Policy  
Registration, cancellation and refund requests must be submitted in writing to ACA staff by December 18, 2019, to be eligible for a refund and are subject to a $100 cancellation fee. Requests received after this date will not be accepted. Refunds will be processed after the close of the conference. Please allow up to six (6) weeks for a refund to be issued.  
 
Inclement Weather Policy  
ACA conferences (including ACA Engage 2020) will be cancelled due to inclement weather or any other occurrence beyond the parties' control (including, but not limited to, flood, fire or natural disaster) only if the venue and/or location of the event is closed or provides notice to ACA of its inability to hold the event, or if a local government-declared emergency status is in effect for the location of the event. If an ACA conference is cancelled due to inclement weather or other occurrence beyond the parties' control as set forth herein, every attempt will be made to reschedule the event and your registration fee will be applied to the rescheduled event date. Any travel expenses that may have been incurred cannot be refunded under any circumstances. If the ACA event is held but weather conditions (whether forecasted or actualized) prohibit you from traveling, ACA cannot refund your registration fee. 
 
Conference and Expo Hall Admission  
Registrants must wear their conference credentials at all times to ensure admission to all conference activities. Room monitors will be scanning badges of registrants who wish to receive continuing education units. Expo Hall attendees must be at least 18 years of age.  
 
Changes to Conference Program  
ACA reserves the right to change or modify the program based on space, speaker schedule, or other circumstances. Please refer to the conference app or website for the latest schedule and information.  
 
Special Requirements  
ACA is committed to making the conference accessible to all individuals. Participants with special needs or food restrictions should contact ACA staff by no later than December 18, 2019. Special hotel room accommodations should be handled directly with the hotel.  
 
Email Marketing  
By registering for ACA Engage 2020, you agree to receive e-mail notifications about future ACA events, membership and other services. Click the “unsubscribe” link in an e-mail to unsubscribe from communications.  
 
Photo/Film Release   
Please be advised that photographs and video will be taken at this event for use on ACA's website, marketing materials and other Association publications. By registering for this event, you consent to the Association photographing, filming and using your image and likeness.