Conference Policies

Conference Policies

Refund/Cancellation Policy
Registration, cancellation and refund requests must be submitted in writing to by January 31, 2018 to be eligible for a refund and are subject to a $100 cancellation fee. Requests received after this date will not be accepted. Refunds will be processed after the close of the conference. Please allow up to six (6) weeks to be issued.

Inclement Weather Policy

ACA conferences (including NCLC) will be cancelled due to inclement weather or other acts of God (including, but not limited to, flood, fire, or natural disaster) only if the venue and/or location of the event is closed or provides notice to ACA of its inability to hold the event, or if the local government declares an emergency status is in effect for the location of the event. If an ACA conference is cancelled due to inclement weather or other acts of God as set forth herein, every attempt will be made to reschedule the event and your registration fee will be applied to the rescheduled event date. Any travel expenses that may have been incurred cannot be refunded under any circumstances. If the ACA event is held but weather conditions (whether forecasted or actualized) prohibit you from traveling, ACA cannot refund your registration fee.

Conference and Expo Hall Admission

Registrants must wear their conference credentials at all times to ensure admission to all conference activities. Room monitors will be scanning badges of registrants who wish to receive continuing education units. Expo Hall attendees must be at least 18 years of age.

Changes to Conference Program

ACA reserves the right to change or modify the program based on space, speaker schedule or other circumstances. Please refer to the website for the latest schedule and information.

Special Requirements

ACA is committed to making the conference accessible to all individuals. Participants with special needs or food restrictions should contact by no later than February 1, 2018. Special hotel room accommodations should be handled directly with the hotel.

Email Marketing

By registering for an NCLC, you agree to receive e-mail notifications about future ACA events, membership and other services. Click the “unsubscribe” link in any e-mail to unsubscribe from communications.

Photo/Film Release

Please be advised that photographs and video will be taken at this event for use on ACA website, marketing materials, and other Association publications. By registering for this event, you consent to the Association photographing, filming and using your image and likeness.